Sub-Device FAQS

What is Family Package / Multi-Devices / Multi-Room IPTV?

1.For our IPTV Family Package, can be known as Multi-Device IPTV or Multi-Room IPTV. When buy 12months Subscription code, then you can pay 60% OFF price to buy Sub-Device Code to activate more devices for your family, max at 3devices in total (1 Master Device and 2 Sub-Devices). 

2.Family Package need you install iview HD Plus APK & Sub-Device APK, both APKs support Android TV Box, Firestick, Android Phone, Android PAD, Samsung Phone and so on. 

3.One Device can be used at Living room, the other device can be used at sleeping room the same time. 


Am I allowed to use each TV on different IP or ISP?

1.Watching on one device, you can connect any TV to any Internet Provider in the world. 

2.Watching on over 2 devices at the same time, need to under same IP/ISP(ONE IP Network).


How many Devices/Rooms does the Family Package support?

Till now Family Package offers max at 3 devices as Multi-Room / Multi-Devices subscription.


How to activate the Second / Third devices? 

How to use Sub-Device Code?

1.Installed Sub-Device apk on the Sub Device (the second/third device).

2.Bind Sub-Device to Master Device(the first device) by inputting subscription code(xxxxxxxxxxxxc) which ever been used on Master Device.

3.Fill in Sub-Device Code(exxxxxxxxxxuc) to the Second/Third Devices, after Sub-Device code has been recharged, can watch Live Channels & VOD directly.


What is Master Device & Sub-Device?

1.Install the iview HD Plus version APK on the Device A.

2.Install the Sub-Device APK on the Device B.

3.After Activated Subscription code (xxxxxxxxxxxxc) on Device A, then bind Device B by filling in same Subscription code (xxxxxxxxxxxxc) on Device B.

4.Then Device A become Master Device; device B become Sub-Device (Slave Device). For more details, see our step by step guide on how to use the Family Package.


Why there are two valid date for Master Device & Sub-Device?

The Valid Date of Master Device & Sub-Device can be same or different. Because they are with each own date.

Whether can watch or Not

Master Device Sub-Device

Master Device Subscription Valid CAN CAN

Sub-Device Subscription Valid

Master Device Subscription Valid CAN NO

Sub-Device Subscription Invalid

Master Device Subscription Invalid NO NO

Sub-Device Subscription Valid

Master Device Subscription Invalid NO NO

Sub-Device Subscription Invalid


Is there any function difference between Master Device & Sub-Device?

1.99% are the same, including all Live Channels & VOD. 

2.The only difference: Sub-Device does not have Cloud PVR Function. Because now system does not support. 

Q: Paid, Where to find subscription code?

A:Login, MY ACCOUNT-My Orders-View Order-SKU/IPTV CODE Or Check mail/spam box, code is also sent automatically. Or contact us by email.

Q:Why the code wrong not work?

A: Pls fill in the correct code. Or check whether install correct apk, there are two version: Normal (Blue)&Plus (Red).

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